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Snap Travel Review – Everything You Need to Know

Snap Travel is an online booking website and agency providing facilities worldwide using AI chatbots and competitive prices. They allow you to save on your travel expenses, making it easier to plan budget-friendly vacations. Traveling for holidays or business trips, having a platform that can assist in any matter is a must before going anywhere. Almost every person makes their budget before the journey so that they have proper planning for the journey. Unfortunately, it has a mix of user reviews on different platforms, which creates confusion for the user. In this guide, we will discuss Snap Travel, how it works and whether it is legit or a scam.

Snap Travel – An Introduction

Snap Travel is a Canadian online travel agency and booking website that provides customers with deals and discounts from thousands of hotels, car rentals, flights, and vacation packages worldwide. You can easily find the perfect hotels and flight booking with 30% to 50% discounts. It works with an AI algorithm and utilizes the chatbot for chatting and booking Hotels and flights.

Snap Travel - An Introduction

When Did Snap Travel Founded?

Snap Travel was founded in 2016 by passionate travelers who wanted to make finding budget-friendly vacation packages easier. It works with a network of suppliers and agents from around the globe to bring customers the best deals available.

Owner of Snap Travel

Snap Travel is owned and operated by snap-commerce, a travel technology firm based in Toronto, Canada. Hussein Fazal and Henry Shi founded the company currently listed on the Toronto Stock Exchange (TSX). The company is dedicated to providing customers with innovative travel solutions and customer service.

What Sets Snap Travel Apart?

Snap Travel stands out from its competitors because it uses AI (Artificial intelligence) through messaging, WhatsApp Facebook, and other platforms. The customer can book the hotels and flights online. These features include instant price comparisons, flexible payment options, 24/7 customer service, and a free price alert system that sends you notifications when prices drop.

Is Snap Travel Legit or a scam?

Snap Travel uses AI chatbots to book hotels and flights. It has a mix of reviews on the internet about its scam company. On the trust pilot, it has a 4.5/5 rating and BBB A+, which shows it is a trusted company. Some of the website has negative user reviews and mostly are about accommodations booking. The user has written that they have booked several times, and when they reached the hotel, there was no booking with their name.

Rebranding Snap Travel to Super Travel

The company was founded in 2016 as Snap Travel to provide ease to traveler booking by utilizing AI chatbots. Now, currently in 2022, the company is going through a rebranding process, and they have changed the logo and name from Snap Travel to Super Travel. They are trying to reduce the no of negative reviews. Although, all the deals, discounts, and bookings are going through the same process as previews. The agency will continue as super travel when the process is completed.

Rebranding Snap Travel to Super Travel

Does Snap Travel have a refundable policy?

Unfortunately, the user cannot refund the payment in case of any cancellations, delays, or other problems. Because the company does not charge from the user, although it earns through commission and hotel charges from the user. Thats why, as a third party, the agency is not responsible for the refund or cancellation.

Snap Travel Features

Snap Travel provides an easy platform for the traveler to book hotels and flights online. The agency has other various features that are mentioned below:

Leveraging AI for Customer Support

Snap Travel uses artificial intelligence (AI) to provide customers with personalized customer service. The company has developed a chatbot to answer customers’ queries and respond quickly and accurately. This AI-driven customer service platform has enabled them to offer customers an even better user experience. The company has also integrated its chatbot with other channels like email and social media for a more seamless customer service experience.

Snap Travel Working Strategy

As discussed above, the company uses the AI platform for better customer service. Still, not only this, but some more strategies make it different from other travel agencies. They have partnered with thousands of hotels, car rentals, flights, and vacation packages to provide the best rates. The agency offers customers flexible payment options to book their trips without worrying about breaking their budget. They offer a handy price alert system that notifies customers when prices drop. This way, customers can get the best deal on their trips.

Snap Travel Shop

The company offers deals in its shop; in this shop, customers get a wide range of items, from travel accessories to gadgets. Customers can also browse their exclusive collections and find the perfect item for any occasion. They also offer customers discounts and coupons for even more savings.

Hotel Booking

The best deals on booking hotels are available on the company website. Customers can compare prices from different hotels and find the one that suits their budget and needs. Customers can book hotels in advance for up to 15 days and get special discounts. The user can book a hotel through SMS, WhatsApp, or just by visiting their website. They provide hotel deals worldwide in an exclusive offer, making them budget-friendly over competitors.

Hotel Booking

Flight Booking

Snap Travel has great deals on flight booking for everyone with discount offers. Users have the option to book flights to their specific needs. The user can book domestic and international flights with great discounts. They have a wide range of airlines to choose from that suit everyone’s pocket. The best option for this is a refund booking flight; customers can book with the possibility of a refund if the flight has been canceled for any reason.

Snap Travel Payment system

The company provides a secure and easy payment option for its customers. The user can pay through credit cards, debit cards, net banking, and PayPal. All payments are made securely and quickly as per their need.

Pros and Cons of Snap Travel

Pros Cons
Free to useNegative reviews
AI ChatbotsNot concluded fully package
Multiple payment otpionsNon-refundable
Super CashRebrand Confusion

Snap Travel Advantages:

The company has a lot of advantages for its customers.

  • They provide excellent customer service through AI, offer flexible payment options,
  • free price alert system
  • Best deals and exclusive offers on travel packages, hotels and flights
  • Users can book with their preferences and get the best rates available
  • The company also provides discounts on all types of bookings
  • Another significant advantage is that the payment system is secure and easy to use
  • A great customer support team to help answer any questions or concerns customers may have

Customer Reviews:

Snap Travel has a mix of negative and positive feedback from its customers. The Rating on the trust pilot is 4.5 out of 5. Customers appreciate their handy price alert system and flexible payment options. Some of the other platforms have many negative reviews about booking, no reservations, and other things. The company’s customer service has been praised for being quick and accurate in responding to customer queries.


Snap Travel is a great way to get discounts and the best deals on travel packages, hotels and flights. The company provides excellent customer service through AI and flexible payment options to make it easier for customers to book their trips and get the best rates available. Customers can be sure that they get the best value for money when booking with its exclusive offers and discounts. The payment system is secure and user-friendly. All these advantages make them one of the best travel agencies around.


Does Snap Travel have a refund policy?

No, the company is not responsible for the cancelations or delay,s and they do refund payments.

Is Snap Travel legit or a scam?

Snape Travel is legit, as it has earned an A+ rating on BBB and 4.5/5 on Trust Pilot.

How does Snap Travel make money?

Snap travel earns through commissions as it has affiliations with hotels and airlines.

How does Snap Travel work?

Snap Travel uses AI chatbots to deal with customers through several platforms.

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